Debt collectors are well known for using harassing, unethical, and immoral techniques to collect debt. There are both federal and state laws to protect an individual from these abuses.
In Massachusetts creditors, the original creditor, a debt collector agent or attorney for the creditor, are not permitted to call a debtor more than 2 times in a rolling 7 day period at home and no more than 2 times in a rolling 30 day period at a place other than at home.
If creditors are calling keep a detailed log of calls from the creditors. Record such information as: time and date of call, phone number the call came from, name of the creditor and debt collector agent. If you answered the call, who did you speak to, what did they say, how do you call them back?
If the creditor leaves a message on your voice mail, save it, and keep all telephone logs from the phone company.
If you have been sued you may have a counter claim against the creditor because of the harassing phone calls and you may also have a cause of action against them.
Robert |