Tax Masters -- $195 Million fraud judgment
Tax Masters, whom many people recognize because of their large national ad campaign, has been found to have committed fraud on their clients by a Texas jury. They were fined $195 Million, most of which will be used to refund money to their clients.
Tax Masters seems to have very similar problems as the Tax Lady, Roni Deutch. Both of which promised to help people over come tax problems through the IRS's offer in compromise program. However, this program is limited to those individuals who truly cannot afford to pay and both Deutch and Tax Masters advertised heavily that these programs were available to many people.
As with any service company, I have always and continue to advise that you use a local reputable provider. I do not see a problem with communicating with your lawyer, accountant, or other service provider, mostly through e-mail and phone. But if the need arises it is important that you are able to meet in person.